1. Check your Control Panel for the Java Plug-in icon:
Click on Start, Settings, Control Panel
Once the Control Panel is open, Click View (in the Menu bar at the top of the screen.), Details. The Java plug-in icon will show right after the ‘Internet Options’ icon, if you have it. If you do not see the Java Plug-in, you do not have it—continue to #2 below for the FREE installation.
2. The Java Plug-in can be downloaded FREE from www.Java.com. Click on 'Get It Now" and follow the on-screen instructions.
The Java Plug-in is also found on the student CD if you have a slow internet connection and don’t want to download it (it can take 30 minutes on a slow connection, a few minutes on a high speed connection).
3. If you had it or had to install it, it is a good idea to check and see if your browser is selected to use it. Double click on the Java icon (or words “Java Plug-in” on the Control Panel) to open the Java control panel. Click on the browser tab and make sure your browser is selected. Click ‘Apply’.
4. Close and re-open your web browser (i.e. Internet Explorer) after installing the Java Plug-in. After getting to the page that says “Please wait … Program is downloading”, wait a few moments and you will see the Java coffee cup icon appear on your system tray (the system tray is the lower right area of the screen that has the clock).
5. Some web browsers do not follow web standards. If you are using a custom browser (examples: MSN, AOL, Yahoo web browser, etc), connect to the Internet as you normally would and then open Internet Explorer to browse the web.
If it still doesn’t work, continue to #6.