To Contact Us, Email: Matthew
Green
Director, Workforce Economic Development &
Community Programs
Phone: (805) 546-3180; Fax: (805) 546-3107
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IPD provides customized training for
business and organizations throughout SLO County. We develop
and deliver customized training services in topics such as:
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Sexual Harassment Training
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Diversity Training
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Customer Service - Team Building, Conflict Resolution, and
more
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Computer
Software (beginning to advanced)
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Industry Specific Spanish
- Safety
Training - Construction and Emergency
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Business and Technical Writing
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Project Management and Strategic Planning
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Smog
Certification/Recertification Training and many more...
IPD staff and
trainers meet with business clients to conduct up-front
analysis to determine training objectives and course
content. IPD trainers are all highly qualified and
experienced professionals. They use experience-based
teaching methodology, blending theory and practice relevant
to today's work environments.
IPD
is fee-supported and not-for-credit.
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 Leading others to do
a job well calls for a unique set of skills, knowledge and
perspectives. In this series, you will learn essential
skills and develop a new perspective based on solid
supervisory theory to achieve success in managing people and
tasks. Each 0.5 unit class is taught using experiential
learning methodologies and designed to expand your level of
skill whether you are a first time manager or have been
supervising others for years.
To be eligible to
enroll in these classes, you must be a manager or going into
a managing position and recommended through your employer.
Since these classes now earn college credit, an application
must be completed and submitted to the college prior to
registration.
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To apply to the college
online, go to:
http://www.cccapply.org/
- To apply by mail, print
the
Admissions Application Form
Complete and mail it to
Community Programs (SMA),
PO Box 8106, SLO, CA 93403-8106
- Call 546-3132 for additional
information and registration
All
six classes will be taught each Fall and
Spring semester. Students completing all six
classes receive a certificate from Community
Programs - Institute for Development.
Classes run from 1-5pm on 1st & 3rd
Wednesdays monthly (See
dates below)
Cost: $18 per class (0.5 unit) + $1
(one-time ASCC fee)
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All Supervision & Management
workshops are located at:
One Stop Center, 880 Santa Rosa Street, San Luis
Obispo, 3rd Level Conference Rm,
(Use the One Stop entrance under the red awning)
Fall 2011 Supervision &
Management Academy
(Series Prerequisite:
Completion of all ten Customer Service Academy classes or
Instructor Approval)
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BUS190
- Expanding Your Management Perspective
- 2 Wed, Aug 17 & 21
Builds on the students’ past and current experience as a
manager supervising employees.
This advanced class facilitates and expands students’
understanding of the significant change in perspective that
must be adopted by supervisors in order to be effective at
managing employees, and adhering to company policies and
labor law. Advisory:
Completion of all ten Customer Service Academy classes or
instructor approval needed. Repeatable 1 time only. (CRN#
72846)
(Equivalent to: Making the Leap from Employees to
Supervisor & Company Policy and Labor Law)
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BUS191 - The
Performance Management
Cycle -
2 Wed, Sep 7 & 21
Enhances the students’ current performance
management practices from hiring to the formal appraisal by
examining the performance management cycle. This is an
advanced course designed for students who are currently
employed with responsibility to formally manage employee
performance. Advisory: Completion
of all ten Customer Service Academy classes or instructor
approval needed. Repeatable 1 time only. (CRN#
72847) Cancelled
(Equivalent to: Performance Management and Evaluation &
Interview and Hiring)
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BUS192
-
The Art
of Reaching Mutual Understanding
- 2 Wed, Oct 5 & 19
Learn state of the art communication skills necessary
to reach mutual understanding and manage inevitable
conflicts that supervisors must handle. This is an advanced
communication and conflict management course designed for
students who are currently employed with responsibility to
supervise others. Advisory: Completion of
all ten Customer Service Academy classes or instructor
approval needed.
Repeatable 1 time only. (CRN# 72879)
(Equivalent to: Conflict and Negotiations &
Effective Communication)
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BUS197 - Leading
a Diverse
Team -
2 Wed, Nov 2 & 16
Identifies the students’ demonstrated strengths
and areas of improvement at leading a diverse team. Improves
the students’ ability as a manager to value diversity, and
effectively use their legitimate and personal power to lead
a highly effective team. Advisory:
Completion of all ten Customer Service Academy classes or
instructor approval needed. Repeatable 1 time only. (CRN#
72894)
(Equivalent to: Leadership-Creating a Positive Work Culture
& Managing the Diversity of a Team)
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BUS194 -
Making Conscious, Strategic Choices
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2 Wed, Dec 7 & 14
Identifies the students’ demonstrated strengths
and areas of improvement at leading a diverse team. Improves
the students’ ability as a manager to value diversity, and
effectively use their legitimate and personal power to lead
a highly effective team. Advisory:
Completion of all ten Customer Service Academy classes or
instructor approval needed. Repeatable 1 time only. (CRN#
72850)
(Equivalent to: Leadership-Creating a Positive Work Culture
& Managing the Diversity of a Team)
Fall 2011 SMA Flyer (Click here to print a
flyer)
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The Supervision & Management
Academy was developed
in thanks to a generous grant from P G & E
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