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Community Programs Home Page 

 

 



To Contact Us, Email:  Matthew Green
Director, Workforce Economic Development & Community Programs

Phone: (805) 546-3180; Fax: (805) 546-3107

 

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IPD provides customized training for business and organizations throughout SLO County. We develop and deliver customized training services in topics such as:

  •    Sexual Harassment Training
     
  •    Diversity Training
     
  •    Customer Service - Team Building, Conflict Resolution, and more
     
  •    Computer Software (beginning to advanced)
     
  •    Industry Specific Spanish
     
  •    Safety Training - Construction and Emergency
     
  •    Business and Technical Writing
     
  •    Project Management and Strategic Planning
     
  •    Smog Certification/Recertification Training and many more...

IPD staff and trainers meet with business clients to conduct up-front analysis to determine training objectives and course content. IPD trainers are all highly qualified and experienced professionals. They use experience-based teaching methodology, blending theory and practice relevant to today's work environments.

IPD is fee-supported and not-for-credit.

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Leading others to do a job well calls for a unique set of skills, knowledge and perspectives. In this series, you will learn essential skills and develop a new perspective based on solid supervisory theory to achieve success in managing people and tasks. Each 0.5 unit class is taught using experiential learning methodologies and designed to expand your level of skill whether you are a first time manager or have been supervising others for years.

To be eligible to enroll in these classes, you must be a manager or going into a managing position and recommended through your employer. Since these classes now earn college credit, an application must be completed and submitted to the college prior to registration.

  • To apply to the college online, go to: http://www.cccapply.org/
     
  • To apply by mail, print the Admissions Application Form
    Complete and mail it to Community Programs (SMA),
    PO Box 8106, SLO, CA 93403-8106
     
  • Call 546-3132 for additional information and registration

All six classes will be taught each Fall and Spring semester. Students completing all six classes receive a certificate from Community Programs - Institute for Development.

Classes run from 1-5pm on 1st & 3rd Wednesdays monthly (See dates below)
Cost: $18 per class (0.5 unit) + $1 (one-time ASCC fee)

All Supervision & Management workshops are located at:
One Stop Center, 880 Santa Rosa Street, San Luis Obispo, 3rd Level Conference Rm,
(Use the One Stop entrance under the red awning)

Fall 2011 Supervision & Management Academy
(Series Prerequisite: Completion of all ten Customer Service Academy classes or Instructor Approval)

    • BUS190 - Expanding Your Management Perspective -  2 Wed, Aug 17 & 21
      Builds on the studentsí past and current experience as a manager supervising employees. This advanced class facilitates and expands studentsí understanding of the significant change in perspective that must be adopted by supervisors in order to be effective at managing employees, and adhering to company policies and labor law. Advisory: Completion of all ten Customer Service Academy classes or instructor approval needed. Repeatable 1 time only. (CRN# 72846)
      (Equivalent to: Making the Leap from Employees to Supervisor & Company Policy and Labor Law)
       
    • BUS191 - The Performance Management Cycle - 2 Wed, Sep 7 & 21
      Enhances the studentsí current performance management practices from hiring to the formal appraisal by examining the performance management cycle. This is an advanced course designed for students who are currently employed with responsibility to formally manage employee performance. Advisory: Completion of all ten Customer Service Academy classes or instructor approval needed. Repeatable 1 time only.  (CRN# 72847)  Cancelled
      (Equivalent to: Performance Management and Evaluation & Interview and Hiring)
       

    • BUS192 - The Art of Reaching Mutual Understanding - 2 Wed, Oct 5 & 19
      Learn state of the art communication skills necessary to reach mutual understanding and manage inevitable conflicts that supervisors must handle. This is an advanced communication and conflict management course designed for students who are currently employed with responsibility to supervise others. Advisory: Completion of all ten Customer Service Academy classes or instructor approval needed. Repeatable 1 time only.  (CRN# 72879)
      (Equivalent to: Conflict and Negotiations  & Effective Communication)
       

    • BUS197 - Leading a Diverse Team - 2 Wed, Nov 2 & 16
      Identifies the studentsí demonstrated strengths and areas of improvement at leading a diverse team. Improves the studentsí ability as a manager to value diversity, and effectively use their legitimate and personal power to lead a highly effective team. Advisory: Completion of all ten Customer Service Academy classes or instructor approval needed. Repeatable 1 time only.  (CRN# 72894)
      (Equivalent to: Leadership-Creating a Positive Work Culture & Managing the Diversity of a Team)
       

    • BUS194 - Making Conscious, Strategic Choices - 2 Wed, Dec 7 & 14
      Identifies the studentsí demonstrated strengths and areas of improvement at leading a diverse team. Improves the studentsí ability as a manager to value diversity, and effectively use their legitimate and personal power to lead a highly effective team. Advisory: Completion of all ten Customer Service Academy classes or instructor approval needed. Repeatable 1 time only.  (CRN# 72850)
      (Equivalent to: Leadership-Creating a Positive Work Culture & Managing the Diversity of a Team)

       

  Fall 2011 SMA Flyer (Click here to print a flyer)

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The Supervision & Management Academy was developed
in thanks to a generous grant from P G & E

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