Sign Language Interpreting
Procedure for Requesting an Interpreter
- A DSPS Specialist or Counselor verifies the disability, determines the need, and
authorizes sign language interpreting services.
- Student requests a sign language interpreter by completing an application form.
- Student makes an appointment to arrange for an interpreter. At the SLO Campus,
contact DSPS Support Services Coordinator; at North County Campus (NCC), contact DSPS Program Assistant.
- The SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant schedules
interpreting services and contacts instructors to inform them that a hearing-impaired student and
sign-language interpreter will attend a specific class.
- It is the responsibility of the hearing-impaired student to notify DSPS Support
Services 24 hours in advance when:
- Student plans to miss class;
- Room, day, or time of class is changed;
- Class is cancelled; and/or
- Student is dropping class.
NOTE: Student must call immediately so interpreter may be notified in a timely manner.
- If student misses a class without canceling services in advance,
the student must contact SLO DSPS Support Services Coordinator/staff or NCC DSPS Program
Assistant immediately to let them know when they will be returning to class.
- If student misses a class three (3) times without sufficient notice,
service will immediately be cancelled. In order to resume service, student must meet with
the SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant and DSPS Director.
- If interpreter does not show up for class, student must wait five (5) minutes,
then contact SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant for a replacement
interpreter, if one is available.
- In order to receive interpreting service for other academic related activities,
student must submit a special request form to the SLO DSPS Support Services Coordinator or
NCC DSPS Program Assistant at least one week in advance.
- Student should notify the SLO DSPS Support Services Coordinator or
NCC DSPS Program Assistant immediately if there is a problem with the interpreting services provided.
The SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant will observe and/or make any
necessary changes warranted.
- Interpreter will wait outside of classroom and will wear a solid,
skin contrasting color top.
- If a student does not arrive at a scheduled class, the Interpreter will wait five
(5) minutes for each half-hour of class time. If student does not arrive within the allotted
time period, the interpreter will leave and notify DSPS Support Services Coordinator/staff.
- Interpreters do not personally participate in class discussion or activities.
- Interpreters will keep all information confidential.
- Interpreters will abide by the National Registry of Interpreters for the Deaf Code of Ethics.
Any violation of above procedures may result in suspension of sign language
interpreting service. Suspension of future interpreting services will be determined
following a review by the DSPS Director, SLO DSPS Support Services Coordinator or NCC DSPS Program
Assistant and Disability Specialist.
If interpreting services are suspended, the student will receive written notification.
If a student wishes to appeal the decision, the student should meet with the DSPS Director. The student
may also file a complaint with the District 504/ADA Coordinator.
Sign Language Interpreting Homepage
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