Sign Language Interpreting Responsibilities

Hearing-Impaired Student Responsibilities

It is the responsibility of the hearing-impaired student to notify DSPS Support Services 24 hours in advance when:

NOTE: Student must call immediately so interpreter may be notified in a timely manner.

If student misses a class without canceling services in advance, the student must contact SLO DSPS Support Services Coordinator/staff or NCC DSPS Program Assistant immediately to let them know when they will be returning to class.
If student misses a class three (3) times without sufficient notice, service will immediately be cancelled. In order to resume service, student must meet with the SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant and DSPS Director.
If interpreter does not show up for class, student must wait five (5) minutes, then contact SLO DSPS Support Services Coordinator/staff or NCC DSPS Program Assistant for a replacement interpreter, if one is available.
In order to receive interpreting service for other academic related activities or for finals, student must submit a special request form to the SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant at least one week in advance.
Student should notify the SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant immediately if there is a problem with the interpreting services provided. The SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant will observe and/or make any necessary changes warranted.

Failure to comply with the above procedures may result in suspension of sign language interpreting services. Suspension of future interpreting services will be determined following a review by the DSPS Director, SLO DSPS Support Services Coordinator or NCC DSPS Program Assistant, and Disability Specialist.
If interpreting services are suspended and student wishes to appeal the decision, the student should meet with the DSPS Director. The student may also file a complaint with the District 504/ADA Coordinator.